Hi Jay
hope you are keeping well and the cats are ok .
Just wanted to let you know about problems I have had with the water company Hidragua
I received a very large bill in Feb / march of this year for water usage at my property no.66
I challenged this as no one was in the house around that time only my grandson and his friends for new year.
checks have been done to ensure no leaks on the pipework.
The usage is excessive way above anything I have had to pay before.
unfortunately I have had to pay the bill however I am concerned that I have heard that some people (residents) have been tampering with water supplies in the panels in the street and also there have been squatters around. Hidragua suspect that someone has been drawing water direct from the panels on the street therefore getting free water at my expense.
I know there is nothing you can do but is it possible to put something on the website asking people to be extra vigilant and check their water bills carefully to ensure they are not paying too much
I did mention it to Paula at the time.
I have paid the bill reluctantly but I was left little alternative , pay up or be switched off.
I just want to make people aware so that the same doesn`t happen again to anyone else.
kind regards
Steve Willis no 66